INVESTIGATION PROCEDURE !

Here we present you a brief outline as to how we carry out insurance investigational task. We have an enthusiastic team of spooks; most of them are young & innovative. We have the following infrastructure to carry out investigations swiftly and efficiently to analyze negative insurance cases:

• A team of extra ordinary investigators with vast experience in similar field.
• They are given a brief of the case and time frame to give the first cut report, second report and final report.
• We are equipped with the latest gadgets such as secret camera, voice recorder etc.
• The investigators are briefed to carry out their investigation discreetly and not to talk to the LA’s family (unless the company itself authorizes it) and learn to read between the lines.

The investigators are informed to take the assistance of the following persons/subjects to go in to the depth of the case:

Neighbors

Friends, relatives and employers

Information from security guards

Drinking habits of the LA

Smoking

Past illness of the LA

Meting nearby shops, Clinics, Chemists and doctors

Police records and medical records of the case as applicable

Social reputation etc.

Then, efforts are made to prove the case after constituting the weak links in negative cases. Documentary evidence is collected to access the truth. Even if in some cases, the case appears positive on its face value, but the investigators are trained to smell the ‘rat’ if there is any, without annoying or irritating the family of LA. Date of death and other records are verified from the authorities. The investigation procedure is completely a confidential process of the organization. Actually, the investigation procedure will vary from case to case.

Time frame for Investigation:

• Delhi and NCR within 5 to 7 days.
• Punjab, Haryana, Rajasthan, UP (west) within 7 to 10 days.
• Rest of Indian states minimum 12-15 days.